Terms & Conditions of Acquisition · English Law
Terms of Service
Effective · October 2026
Agreement of Sale
These Terms of Service govern all acquisitions made through mayfairlondon.uk. By placing an order, you enter into a binding contract with Sovereign Chain Ltd (Company Registration No: 16139802, England and Wales).
Authenticity & Gemological Specifications
Every Mayfair London creation is engineered to strict mineralogical standards:
- Gemstones: Calibrated lab-grown moissanite (Silicon Carbide), rated VVS1 in clarity and D-Colour (Colorless Super White), exhibiting 2.65 refractive index and 0.104 optical dispersion. All stones pass standard thermal diamond tester pens with positive confirmation.
- Certification: Accompanied by individual serialized GRA laboratory grading reports.
- Precious Metal Base: Handcrafted in solid 925 sterling silver (S925) finished in triple-layered 18K White Gold Finish, 18K Yellow Gold Finish, or 18K Rose Gold Finish.
Pricing & Payment Execution
All prices are stated in British Pounds Sterling (GBP · £) and include standard UK taxes where applicable. Payment is securely settled at the time of order placement via Stripe encrypted checkout (Apple Pay, Google Pay, or major payment cards).
Fulfillment & Insured Transit
Orders are dispatched within 24 business hours directly from our dedicated logistics base in Luton Base, United Kingdom. We utilize Royal Mail Tracked 24™ with full transit insurance and signature confirmation. Risk of loss passes to you only upon physical delivery confirmation.
Statutory Right of Cancellation (14 Days)
Under the UK Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015, online clients have the statutory right to cancel and return their order within 14 calendar days of receipt. Pieces must remain unworn, in pristine condition, with serialized GRA documentation intact in the original presentation keepsake vaults. Full details are set out in our Refund & Returns Policy.
Governing Law & Jurisdiction
These Terms, their subject matter, and their formation are governed exclusively by the laws of England and Wales. You and Sovereign Chain Ltd agree that the courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising under these Terms.
Atelier Inquiries
For inquiries regarding your contract, order status, or concierge service:
concierge@mayfairlondon.uk
Sovereign Chain Ltd · Luton Base, United Kingdom · WhatsApp: 07412 279132